Mobilizing Care for an Immigrant Population
Develop a project plan to mobilize coordinated care for an immigrant or refugee population. Then, draft a 4–5-
page organizational policy addressing care for this group, informed by the project plan, that meets current
standards of practice.
Note: The assessments in this course build upon the work you have completed in the previous assessments.
Therefore, complete the assessments in the order in which they are presented.
The United States’ evolving diversity brings prospects and challenges for health care providers, health care
systems, and policymakers to produce and deliver culturally-competent services for immigrant and refugee
populations. For example, improving health outcomes for undocumented immigrant populations presents unique
and often difficult challenges for care coordinators at all levels. New arrivals in a community bring with them
different cultural backgrounds, beliefs, perceptions, and biases that may influence their seeking access to care
and exacerbate health disparities. In addition, they may struggle to navigate a complex and sometimes
bewildering health care system.
This assessment provides an opportunity for you to examine an undocumented immigrant population of your
choice, develop a project plan to address their care coordination needs, and craft an organizational policy
addressing care that meets current standards of practice.
By successfully completing this assessment, you will demonstrate your proficiency in the following course
competencies and assessment criteria:
Competency 1: Propose a project for change, for a specific population, within a care coordination setting.
Provide the rationale for addressing the health care needs of a particular immigrant or refugee
Describe the characteristics that define a particular immigrant or refugee population.
Interpret current organizational policies for providing health care to immigrants and refugees in the
Competency 2: Align care coordination resources with community health care needs.
Assess the health care needs of a particular immigrant or refugee population.
Competency 3: Apply project management best practices to effect ethical practice and support positive
health outcomes in the delivery of safe, culturally competent care in compliance with applicable regulatory
Analyze assumptions and biases associated with a particular immigrant or refugee population and
the influence of culture and linguistic differences on access to care.
Evaluate two U.S. health care policies, national initiatives, or pieces of legislation that provide
guidance on current standards of care for immigrant and refugee populations.
Competency 4: Identify ways in which the care coordinator leader supports collaboration between key
stakeholders in the care coordination process.
Identify the organizations and stakeholders who must participate in caring for a particular
immigrant or refugee population.
Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style,
consistent with applicable organizational, professional, and scholarly standards.